For important DEBIT CARD phone numbers click here
Credit Card Phone Scam
There is a phone scam in our area where the caller says they are calling from Credit or Card Member Services and claims to be able to lower your credit card rate. They then ask for your credit card number and expiration date. This is a scam. DO NOT give out your credit card number, simply hang up.
Police have informed area businesses of counterfeit bills being used. The bills were of various
MASTERCARD SCAM ALERT!
There is a phone scam in our area where the caller claims to be from MasterCard and says your card has been locked or blocked. This is a scam. DO NOT follow the prompts or input any information, simply hang up. MasterCard WILL NOT contact you directly.
See our Personal Internet Banking and Mobile Banking pages for more information
MasterCard announces Identity Theft Alerts service.
See our Customer Education page for more information on this free service for Mastercard debit/checking card holders.
New Identity Theft Information
See our Customer Education page for help on what to do if you've been a victim of ID theft.
Pop Up Scams:
There is a pop up scam going around trying to get people to click a link to install some software. Do Not Install software that you do not know.
There have been reports of a pop up scam offering free credit checks. Do Not order a credit check from a pop up. Call us to learn how to obtain a free credit check from a legitimate site.
Medicare phone scam reported in our area. DO NOT give your personal information to these callers.
Phony "FDIC" emails reported in the area.
Fake Visa/Mastercard notifications.
Ohio Bankers League warns of text scam.
Phone scam in our area claiming to be able to clean a virus off your computer remotely.
For information on Fraud & Scams click "More Information" below
Mobile Banking Apps available!
Enroll in Customer Online Banking then select the App for your device or tablet.
Order Foreign Currency online!
Go to Personal Banking, then
click My Travel Wallet.
For information on reporting a lost or stolen Debit card
Go to our Personal Checking page or our Business Checking page
For information on reporting a lost or stolen Credit card
Go to our Personal Credit Cards or Business Credit Cards page
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